Shipping policy

Shipping Policy

Thank you for visiting and shopping at CRAFT ME A SURPRISE. Following are the terms and conditions that constitute our Shipping Policy.

1. Processing & Production Time (POD)

Since every item is custom-made specifically for you, we require time to craft your surprise.

  • Standard Production Time: 3-5 business days.

  • Orders are not processed or shipped on weekends or holidays.

2. Shipping Rates & Delivery Estimates

We offer affordable global shipping to bring our creations to your doorstep.

Region Shipping Method Cost Estimated Delivery
United States Standard Shipping $1.00 7-12 Business Days
Europe Standard Shipping $2.00 8-15 Business Days
Rest of World International Shipping Calculated at Checkout 10-20 Business Days
🎁 FREE SHIPPING PROMOTION: We offer FREE Standard Shipping on all orders over $49.00 shipped to the United States and Europe.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information will be active within 24-48 hours.

4. Customs, Duties, and Taxes

CRAFT ME A SURPRISE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

If you received your order damaged, please save all packaging materials and damaged goods and contact our support team at rowejameer2@gmail.com within 14 days. (Please refer to our Return Policy for more details).